Holaspirit grows everyday thanks to your feedback! 🚀
We are delighted to keep building our product hand in hand with our users, and want to thank you for your involvement and enthusiasm.
This year, we'll keep growing with one goal in mind: be the best player in the field of self-management to support our customers in the best way possible. 🤩
Over the past 6 years, we have been committed to bringing you the best set of tools to explore an agile approach to collaboration. We have continuously released new features to make it easy to work in new ways, as well as improved the security and performance of Holaspirit. We intend to keep this momentum in 2023 by providing our customers with new, powerful features and a quality product!
This is why we decided to update our pricing model. We want to keep providing you with a quality, always-evolving product and remain in line with the market.
What's changing?
🚨 From the 7th of April 2023, all Premium subscriptions will automatically switch to the new offers. This will happen when your subscription ends, on your renewal date.
This transition will happen differently, depending on your subscription cycle:
This isn't happening overnight! We know it takes careful thought to evaluate your options and choose what’s right for you. Here's a timeline of the changes as they happened:
You have a Monthly subscription
This means your plan renews every month on the same date, and that you are on a monthly billing cycle.
How does this change impact your subscription?
👉 If you're on a monthly billing cycle, your subscription will automatically shift to the new plan which matches your current usage of Holaspirit on your April renewal date.
Ex: I have a Premium plan which renews on the 23rd of every month. On the 23rd of April, my subscription will automatically change for my new Holaspirit plan.
How do we plan on supporting you?
Our goal is to make this transition as easy as it can be for you. That's why we've made the decision to offer promotional discounts to our Premium customers who decide to transition early!
🎁 If you switch to a new plan before the 7th of April 2023, you're eligible for a discount to be applied to the first twelve months of your new subscription!
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Switch to Start and get 20% off the first year
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Switch to Rise and get 30% off the first year
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Switch to Scale and get 30% off the first year
This discount cannot be combined with other offers. If you qualify for the NGO 50% or the Brazil 40% discounts, these offers don't apply.
➡️ Click here to head down and see how to get your discount, discover which plan is made for you, and much more!
You have a Yearly subscription
This means your plan renews every year on the same date, and that you are on a yearly billing cycle.
How does this change impact your subscription?
👉 If you're on a yearly billing cycle, your subscription will automatically shift to the new plan which matches your current usage of Holaspirit on your next renewal date, over the next year.
Ex: I have a Premium plan which renews on the 16th of November 2023. On that date, my subscription will automatically change for my new Holaspirit plan.
Because we understand that, for some organizations, it can be pretty far ahead, you'll receive an email reminder the month prior to your renewal.
How do we plan on supporting you?
We want to make this transition as easy as it can be for you. That's why we've decided to offer promotional discounts to our Premium customers who decide to transition early!
🎁 If you switch to a new plan before your next renewal date, you're eligible for a discount to be applied to the first twelve months of your new yearly subscription!
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Switch to Start and get 20% off the first year
-
Switch to Rise and get 30% off the first year
-
Switch to Scale and get 30% off the first year
This discount cannot be combined with other offers. If you qualify for the NGO 50% or the Brazil 40% discounts, these offers don't apply.
➡️ Click here to head down and see how to get your discount, discover which plan is made for you, and much more!
How to get your promotional offer?
Get in touch with our Support team directly from your platform so we can give you your discount code, applicable at checkout.
Here's how to contact us:
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Click on Need Help?
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Select Chat with us and start a new conversation
📌 Note: We are based in Europe and currently support English and French. We're doing our best to answer without delay during European business hours.
What if you qualify for the NGO or Brazil permanent discounts?
If you're a non-profit organization or are based in Brazil, you should qualify for a permanent discount, already applied to your Premium subscription.
Get in touch with our team, so we can provide you with the discount to apply to your subscription. 👍
Which plan is the right one for you?
We look at the number of users and the use you make of the platform within your organization to match your needs to the corresponding plan.
To make things easier for you, we've also designed a short survey to help you identify which plan is made for you, depending on your needs. Click on the button below! 👇
You can also check out these resources, which will help:
What happens if you switch to a new plan before your renewal date?
Your new plan kicks in right away! 🙌
Your old Premium plan gets automatically cancelled, and the pro rata remainder of what's already been paid until the end of your contract (either renewing on a yearly or monthly basis) is refunded back to you.
You will receive a fresh invoice for your new plan, and can set up a new payment method if you wish to.
The new start date of your plan is now the date on which you switched plans. This means that your renewal date has also changed.
How to upgrade to a new plan?
You can easily upgrade to your new plan directly from your Holaspirit platform:
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Click on your profile icon and select Subscription & Billing
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Click on the Upgrade to our new plan button
👉 Take a look at this article to see the detailed steps to follow to switch plans!
You want to have a chat with our team?
Our Support team is here to help! 😊
Get in touch with a member of our team directly on the Holaspirit online support chat. It's very simple:
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Click on Need Help?
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Select Chat with us and start a new conversation
📌 Note: We are based in Europe and currently support English and French. We're doing our best to answer without delay during European business hours.